WCSA Earns Top Ranking in Operations, Performance for Tenth Consecutive Year

May 4, 2020 | WCSA

ABINGDON, Va. – For the tenth consecutive year, the Washington County Service Authority (WCSA) has been awarded a gold award from the Virginia Department of Health (VDH), the highest possible ranking in operations and performance excellence for water utilities.

WCSA received a 2019 Excellence in Waterworks/Operations Performance Award for the Middle Fork Drinking Water Plant following a 12-month analysis of data by the VDH Office of Drinking Water.

Each year, through Virginia’s Optimization Program, the VDH recognizes drinking water plants that perform above and beyond minimum standards by optimizing and running their treatment process efficiently and effectively. The primary purpose of the program is to reduce risks to public health associated with drinking water.

“We are tremendously honored to have received this top-level performance score for a full decade,” says Robbie Cornett, general manager of WCSA. “This award demonstrates WCSA’s long-standing commitment to providing safe drinking water for our customers that meets or exceeds the standards set forth by the VDH.”

Of the 124 conventional surface water treatment plants evaluated by the VDH during 2019, WCSA was among 39 that received a gold award, while 44 received either silver or bronze awards.

“WCSA has the largest permitted capacity and serves the largest number of service connections in the Mount Rogers Planning District,” says Eric R. Herold, PE, VDH district engineer for the Mount Rogers Planning District. “WCSA has consistently been a top performer in the Virginia Optimization Program and was one of 26 plants in Virginia to receive a perfect score for 2019.”

The mission of Virginia’s Optimization Program is “to encourage waterworks to provide water with a quality that exceeds minimum regulatory standards (i.e., as perfect as possible) and to operate water systems in an exemplary manner (i.e., as effective and functional as possible).”

Over a period of time, through research and plant performance studies conducted by the U.S. Environmental Protection Agency, the American Water Works Association and the waterworks industry, the VDH has developed performance goals for clarification and filtration processes in surface water treatment plants. For Virginia’s Optimization Program, drinking water programs throughout the commonwealth submit monthly operation reports containing operational data.

More About WCSA

The WCSA serves more than 21,500 water connections and approximately 2,500 wastewater connections in Washington County, Virginia, and surrounding areas. The water system consists of an estimated 900 miles of water line, a 12-million-gallon-per-day surface water treatment plant, a 3.1-million-gallon-per-day membrane filtration plant, two springs, one well, 28 pump stations and 26 water storage tanks. The wastewater system consists of approximately 100 miles of wastewater collection lines, 29 lift stations and two wastewater treatment plants. For more information about WCSA, visit


For additional information, contact Robbie Cornett,
general manager, at 276-628-7151, ext. 224.



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