WCSA Temporarily Suspends Service Disconnections

ABINGDON, Va. — In response to the COVID-19 pandemic, the Washington County Service Authority (WCSA) is temporarily suspending disconnection of water and sewer service due to nonpayment of bills.

“In light of the numerous closings and other precautionary measures taking place as a result of the spread of this virus, we feel it is in the best interest of our customers to relax our policy on nonpayment during this time,” says Robbie Cornett, general manager of WCSA.

WCSA customers may contact the customer service department at 276-628-7151 should they have any questions about their service.

More About WCSA

The WCSA serves approximately 22,000 water connections and 2,300 wastewater connections in Washington County, Virginia, and surrounding areas. The water system consists of an estimated 900 miles of water line, a 12-million-gallon-per-day surface water treatment plant, a 3.1-million-gallon-per-day membrane filtration plant, two springs, one well, 29 pump stations and 22 water storage tanks. The wastewater system consists of approximately 70 miles of wastewater collection lines, 29 lift stations and two wastewater treatment plants. For more information about WCSA, visit www.wcsawater.com.

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For additional information, contact Robbie Cornett,
general manager, at 276-628-7151, ext. 224.