December 22nd, 2025

Precautionary Boil Water Advisory Issued for

Main Line Break on Crescent Rd at the intersection of Seven Springs Rd, affecting WCSA customers between 7673 & 9495 Crescent Rd, Legend Dr, Shasta Dr, 34385 & 34419 Seven Springs Rd, Banner Aly, Sugar Shack Lane, & 34323 to 34333 Hebron Ln.

Customers within this described area are under a Precautionary Boil Water Advisory due to a main line break on Crescent Rd; customers should boil water until advised by the Washington County Service Authority that this boil water notice has been lifted and precautionary measures are no longer required.

Washington County Service Authority Waterworks

Este informe contiene información muy importante sobre su agua potable.

Tradúzcalo o hable con alguien que lo entienda bien.

BOIL YOUR TAP WATER

Failure to follow this advisory could result in stomach or intestinal illness.

The Virginia Department of Health, in conjunction with the Washington County Health Department, is advising residents in the vicinity of the above-described areas who may be connected to WCSA water line to use boiled tap water or bottled water for drinking and cooking purposes as a safety precaution. This precaution is necessary as Washington County Service Authority is performing all necessary testing to ensure its water meets required standards.

DO NOT DRINK TAP WATER WITHOUT BOILING IT FIRST

Boiled or bottled water should be used for drinking, beverage and food preparation, and making ice until further notice. Boiling kills bacteria and other organisms in the water. Boiling is the preferred method to assure that the tap water is safe to drink. Bring all tap water to a rolling boil, let it boil for one (1) minute, and let it cool before using, or use bottled water. Use caution boiling water; let water cool before attempting to move container to avoid spills, scalds and burns. Boil amounts of water that you can safely handle.

To address this problem, WCSA is cleaning, and testing the waterline to Virginia Department of Health requirements.

WCSA will inform you when this Precautionary Boil Water Advisory has been lifted.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

WCSA will take TWO sets of bacteriological samples in the area of the main line break.

Given that both sets of bacteriological samples are absent for total coliform and E-coli, the notice will be lifted.

For more information, call Washington County Service Authority (276) 628-7151.

Date: December 22, 2025